We want you to love what you order from Shreenathji Treading Co.

1. Cancellation Policy

• Orders can be cancelled within 24 hours of placing them by emailing [email protected].

• Once an order is shipped, it cannot be cancelled.

2. Refund Policy

• Refunds are available for damaged, defective, or incorrect items only.

• To request a refund, email [email protected] within 5 days of receiving your order, including order number and clear photos.

• Approved refunds will be processed to the original payment method within 5–7 business days.

3. Non-Refundable Items

• Personalized or customized products.

• Clearance sale or discounted items (unless defective).

4. Late or Missing Refunds

If you haven’t received your refund after 5 days, please check with your bank or payment provider before contacting us again at [email protected].